Sunday, March 31, 2013

Sunday

Resurrection Sunday

Ever wonder what happened on and why we celebrate Easter?

Learn about it here:

Luke 24

Wednesday, March 20, 2013

A visit to Duck Commander

The reality show Duck Dynasty is pretty close to home (figuratively and literally).  It seems like watching an episode is like watching your our friends on TV.  

We visited my brother and his family this past weekend.  During our visit Wonder Woman finally watched a few shows Lord Knobhead (my brother "Kipp Not On your Blog"-head) had recorded.  She giggled like a school girl at Jase and Si.  Being so close to West Monroe from my brothers, we decided to make a trip to the Duck Commander warehouse.  

Amazingly enough, this may change soon, but you can drive right up to the building.  We took a few photos and walked around the parking lot for a minute.  It was fun to see my girls laugh when they saw the duck decoys on the roof and referred to one of the episodes.  Wonder Woman pointed out the other roof where the wives got stuck on the lift and Gordon got sprayed by a skunk.  We walked passed a warehouse door, that was open, with just a single chain to keep everyone out.  We peered into the warehouse and guess what, it looked just like you would expect; shelves and boxes.  There were no cameras this day, just a few people working.  

I love how open they are to their fans.  From what I have heard they are seen in town frequently.  They even provide food on Sundays after church for those in need.  I hope that is true.  Rumor has it they will make appearances in the gift shop as well.  We stopped in the gift shop hoping for that chance; no such luck this time.  The girls had to have a t-shirt and hat.  They were very excited to have visited and could not wait to tell their friends.

Well I guess that goes for me too... 


Sunday, March 3, 2013

A as in Alpha, B as in Bravo...

Another run in with Customer Service, another blog post.

The remote control to my TV went out.  My TV is still under warranty and it includes the remote.  By the way what is the record for number of buttons and functions a TV remote can do?  My word.  With my remote you can turn it over and use it as a mini-qwerty keyboard as you surf the web.  The problem that came up is that side of the remote was not longer communicating with the TV.  So I started the process of calling Customer Service for a replacement.

I started with Best Buy.  They are great by the way.  They provided me with the toll free number of the Geek Squad.  They are great as well.  They provided me with the TV manufacturers toll free number.  The first representative I spoke too must have been a new employee.  Not very confident.  Making sure they said everything on their script.  (just interrupt them and ask them a question in the middle of their script)  they have start their script over instead of picking up where they left off.  Yes you have, don't judge me. :)  

The funniest part of this 45 minute phone ordeal, just to have somebody send me a new TV remote, was went I was giving the representative my email address.  You know how people use words to confirm letters.  A as in Alpha, B as in Bravo...etc.  

Well for Kipp, as in kipp.bedford@gmail.com, the rep called out "K as in Kite, I as in Indian, P as in Opossum".  Before I could stop it, my inside voice called out "HA-HA hey man, Opossum does not start with a P it starts with an 'O'."  

.....Silence on the phone....  

The TV remote replacement representative then says "excuuuuse me?"  So knowing at this point they have recorded this conversation I did what I had to do, I repeated it.  Opossum starts with an O not a P.  Peter, Paul or Purple starts with a P.  "Very well sir, K as it Kite, I as in Indian, P as in Pickle."  I guess I had ticked him off so bad he was not going to use any of my suggestions.  He put me hold shortly after confirming my email address.  I figure he was doing a few things, none of which were probably pleasant about me or my dilemma.  I, on the other hand, took the time to tell Wonder Woman about what the TV remote replacement representative uses when tells his customers what the letter P stands for...now I am telling you guys.  :)  

Nope I still have seen my replacement remote in the mail.  Not sure it will arrive anytime soon either.